Shipping & Delivery
- We deliver Monday to Friday, between 08:00 and 17:00.
- No deliveries will be made on weekends and public holidays.
- Deliveries will take place within 4 – 7 working days once payment is reflected in Tank Snakes SA’s bank account.
- Please expect a longer lead time on your order if you are situated in areas outside of main metropolitan areas.
- Delivery is free in South Africa for orders above R2,000.00
- Orders below R2,000 are charged at a rate of R150.00 per order for delivery.
- Unfortunately, we Do Not Deliver outside the borders of South Africa.
- Customers who order from outside South Africa and neighbouring countries will need to arrange collecting from us.
- If an item you have purchased isn’t what you had in mind or does not meet your needs or expectations, please return it within 14 days in its original packing unused and undamaged for a full refund.
- The cost of the return is for your account and we can help arrange this for you.
- If we arrange the return for you, the cost of the courier fees will be deducted from the refund.